Vail Resorts Okemo Mountain Resort - F&B Support Front of House (Mountain) - 2022 Winter

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Vail Resorts Okemo Mountain Resort - F&B Support Front of House (Mountain)

HOST INFORMATION Company Description: Come work at one of the "The Best Places to Work in the past 5 out of 6 years!" Receive a free ski pass, lessons, rental equipment, food and retail discounts and free access to other Vail Resort properties! Positive attitude increases with altitude! A theory that has been proven by our resort staff from the top down. At Okemo, we have 2,200 vertical feet of positive outlook and it shows. Culture is what we teach. And service with a smile is the linchpin of our philosophy. Every interaction with our guests - on and off the mountain, at the golf courses and Adventure Zone - is an opportunity to turn a skier, rider, golfer or recreational enthusiast into a lifelong member of our family. We are a leader in the North American Ski Industry. Okemo has earned numerous media accolades, national awards and a reputation for superior service and product. Okemo Mountain Resort was named "Best Places to Work in Vermont in 2014, 2015, 2016, 2017, and 2018!" Visit our website at www.okemo.com to learn more about our exciting workplace! Benefits: Each student has access to free ski passes, free lessons, and free rental equiptment at Okemo. There are food and retail discounts at Okemo. The employee passes at Okemo also will give the student's free access to other Vail Resort properties.

Host Website: https://www.okemo.com/

Site of Activity: Vail Resorts Okemo Mountain Resort

Parent Account Name: Vail Resorts

Host Address: 111 Jackson Gore Road Ludlow , Vermont , 05149

Nearest Major City: Rutland , Vermont , Less than 50 miles away

PLACEMENT INFORMATION Job Description: (Inclusive of most FOH roles: Busser, Cashier, Barista, Server, Food Runner, etc) This is an active, role for those that enjoy interacting with guest in fast paced, mostly indoor restaurant facilities. These roles are primarily located on our on-mountain Food & Beverage outlets. For some roles, intermediate ski/snowboard ability will be required to access the work location. Responsibilities include, but are not limited to: • Bus and clean tables, windows and floors • Trash removal and keeping public and work areas clean and tidy

• Cleaning restrooms • Serve and/or assist serving during dining room floor service (as applicable to the location) • Maintain cleanliness and organization of all food and beverage areas by stocking and cleaning tables, windows and floors. • Must become familiar with the menu to answer any questions including allergy concerns. • Cashiering (adhere to all cash handling procedures). • Ability to work in different Food and Beverage locations when needed. • Assist in sanitation of all Food Service areas in accordance to COVID-19 safe operating guidelines. • Other duties as assigned. *Participants will be assigned to work at times on evenings and weekends. ** Some roles within Food & Beverage Support, Front of House will receive limited tips.

Typical Schedule: Typically 5 shifts a week, weekends and holidays required, morning, afternoon shifts

Drug Test required: No

COMPENSATION Hourly Wage: $12

Eligible for Tips: No

Estimated weekly wages including tips: $385

Bonus: No

* All figures above are pre-tax

Estimated average number of hours per week: 32

Estimated minimum number of hours per week: 32

Estimated maximum number of hours per week: 40

Potential fluctuation in hours per week: During holidays there will be more work as our resorts are busier. Peak times center around holidays like Christmas, Martin Luther King Day, President's Weekend, Easter, and Spring Break.

Average number of hours per week reached by last year's seasonal employees: 32

Overtime Policy: Yes, paid after 40 hours

Job-Specific Benefits: Ski pass for duration of employment, food & beverage and retail/rental discounts. Please consult with manager for additional information.

JOB REQUIREMENTS English Level required:

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Upper-Intermediate

Required to be 21+: No

Previous Experience required: No

Qualifications & Conditions Skiing / Snowboarding Description: Intermediate ski/snowboard ability is required for some roles to be able to access the work location. This is not the case for all roles. A ski/snowboard ability test will be performed. Lifting Lifting requirement: 25lbs/11kgs

Description: Moving stock, lifting overhead, opening boxes of supplies Standing for entire shift Handling cleaning chemicals

Job Training required: Yes

Length of job training: 1 week, ongoing

Hours per week during training period: 32

Different wage during training period: No

Start on specific day of the week: No

Training requirements:

Need to wear uniform: Yes

Uniform Policy: Certain positions require employees to wear a uniform while working. Employees are expected to wear uniforms in the appropriate manner. Nametags must be worn and jackets zipped up to above nametag level. All hats, where permitted, must be worn facing forward. Please access our employee guide for more information - http://www.insideepic.com/employee-guides

Cost of uniform: $0

Uniform laundry: Participant responsibility

Dress Code: Yes

Description: Please see section entitled Presentation/Uniforms http://www.insideepic.com/employee-guides

CULTURAL OPPORTUNITIES Types of Cultural Opportunities: Will provide information about Events, Local Resources, Attractions/Sites, Local Community, Holiday Events, Potlucks or Dinners, Company Parties, Trips to Major City, Free rental equipment, Free ski passes

Additional Details about Cultural Offerings: The students will work and live alongside US citizens, communicate and interact with American and international guests, and this will aid to improve their English and gain experience. Student will gain exposure to American business practices and customer service and relations. Free ski pass

Local Cultural Offering: We are situated in a beautiful, small resort town called Ludlow. The largest cities are approximately 3 hours in distance. For details on cultural activities visit: https://www.vermont.com/cities/ludlow/ for all activities in your surrounding area.

HOUSING AND TRANSPORTATION Housing Provided: Conditional. Housing is provided first come, first served. Employer-owned or employer-arranged housing description: Employee housing is limited, we cannot guarantee employee housing to all students. We always advise you to look for your own housing. Employee Housing cost varies - it can be $500 - 600/month, depending on the building. Most locations & housing placements will be shared bedroom options. Our dorms are equipped with beds, dressers many of them are equipped with kitchens or kitchenettes (your housing office will specify). You might need to bring pillow, blanket, linens. Housing is within walking distance to your workplace. We do not offer coed dorms, you can check with the housing office if they are able to accommodate friends together. After you are hired with Vail Resorts - for more information, please contact: [email protected]. Lease Agreement: No Onsite Amenities: WiFi: Yes Description: Free wifi in the village, most housing buildings. Phone Service: Yes Description: You can use the phone in your manager's office for emergencies. Kitchen facilities: Yes Description: Kitchens and kitchenettes vary by building. Laundry facilities: Yes Description: Laundry facilities vary by building, you might need quarters, and your own detergent.

Occupancy Requirements for Provided Housing: Minimum Occupancy Per Room: 2 Maximum Occupancy Per Room: 4 Suggested Occupancy Per Room: 2 - 4 Rooming Arrangement Description: We do not offer co-ed dorms, but you can check with the housing office if they can accommodate friends together.

Provided Housing Cost: Required to Pay for Provided Housing: Yes Cost per Week: $140 Housing Cost Deducted from Paychecks: No Description: Our housing cost ranges from $500 - 600/month, depending on the building. We have a system (StarRez) through which you will be paying for rent. The housing office will send you more information. Utilities Costs: No Housing Deposit: Yes Cost: $300 Description: There is a $250 deposit + $50 administrative fee required before moving in. The $250 deposit will be refunded when you move out, however the $50 fee will be retained for cleaning.

Housing Deposit Refundable: Yes Conditions for Deposit Refund: The housing office will inform you of the conditions of the refund. Details About Deposit Refund: The housing office will inform you on the refund.

Transportation to Worksite: Walking Commute Time Estimated commute time: Under 15 minutes Description: Our resorts are fully walkable, or you can use free bus or shuttle system in town within most resorts.

Local Bus, Subway or Train Estimated commute time: Under 15 minutes Estimated cost: $0 Description: Locally, The Current and The Bus are available. "The Bus" operates on a daily schedule that students can use as well.

ARRIVAL INFORMATION

Arrival Instructions: Amtrak's Ethan Allen Express From NYC serves nearby Rutland, VT (25 miles), Albany (ALB), Hartford Springfield's Bradley International (BDL), and Manchester (MHT) airports are each about a 2-hour ride and cost anywhere from $40-$80 one-way. https://www.amtrak.com/home?cmp=pdsrch-Amtrak%7CBrand%7CAmtrak+KW%7CNon-Core+DMA%7CExactgoogle&gclsrc=aw.ds&gclid=EAIaIQobChMIxsyfu7D-8AIVCT6tBh37DgThEAAYASAAEgJnBvD_BwE Earliest Start date: 12/6/2021Latest Start date: 12/20/2021 Students will discuss the exact start date at your interview. Start dates vary based on position.

Suggested Arrival Airport: Boston Logan Airport, BOS, Over 50 miles

Estimated cost of transportation to worksite from suggested airports: $100 to $150

If arriving after regular hours: Suggested After-Hours Accommodation: Hilton Boston Logan 1 Hotel Dr. Boston, MA Boston , Massachusetts 02128 $75 to $100

TRAINING AND ONBOARDING Pre-Arrival Onboarding: Yes

Vail Resorts paperwork and application must be completed before arrival. You will receive this information via email. Please check your email regularly prior to arrival, including junk/spam inboxes. We will email you details on how to complete the application about a month before your start date.

Social Security Number:

Require participants to apply for SSN before arrival at worksite: No

Details about how to apply for Social Security Number: IMPORTANT: Prior to applying for your Social Security Number in the US, you must obtain an accurate MAILING address to provide to the Social Security office. It must be an address where you can receive mail, not a physical address. This may be your mailing address or a mailing address you have received from your Manager. If you do not provide a mailing address, you will not receive the SSN card. It is a condition of employment to provide your SSN to your employer. You will also need your SSN to complete your tax return once you have returned to your home country. We will set up the student appointments and organize FREE transportation to and from the local social security office, as well as provide a member of the Human Resources team to accompany the group. Social Security Office Address: 188 Merchants Row Rutland, VT 05701 Hours: Monday 9-12pm; Tuesday 9-12pm; Wednesday 9-4pm; Thursday 9-4pm; Friday 9-4pm; Saturday & Sunday closed

Nearest SSA Office: Rutland , Vermont , Less than 25 miles

Other:

Wage Payment Schedule:

Students will still be paid on the normal bi-weekly payroll process.

Meal Plan: Not available

Provide Certificates/Performance Evaluations: Yes

Hire in Groups: Yes Maximum Group Size: Grooming Requirements: You must maintain a professional appearance at all times. Hair should be clean, professional and kept back from the face. Facial Hair: Beards, goatees, sideburns and mustaches are allowed. Piercings: One small nose stud is allowed. Up to two earrings or one solid gauge up to ½” maximum in each ear is allowed. Employees may have visible tattoos, except in the face and neck area, that are not offensive.

Second Job Availability: No, unlikely

Applicable Company Policies: To view all company policies, please review our Employee Handbook. For the Okemo Employee Handbook, click on Vermont, the state Okemo is located in http://www.insideepic.com/employee-guides

COMMUNITY AMENITIES Walking Distance from Worksite: Food Market, Shopping Mall, Internet Cafe Walking Distance from Housing: Food Market, Shopping Mall, Restaurants, Internet Cafe In Town, Requires Transportation: Food Market, Shopping Mall, Post Office, Bank, Restaurants, Fitness Center, Internet Cafe, Public Library