App 5 QUA-PO-15 Delivery Book version 4

SAVE OFFLINE

QUA-PO-15 Supplier Delivery Book version 4 February 2012

Contents Pages 1.

Objectives

4

2.

Delivery Specifications

6

2.1. 2.2. 2.3. 2.4. 2.5. 2.6. 2.7.

7,8 9,10 11 12 13-22 23 24, 25

3.

Appointment and Reception Mandatory Shipping Documents Overseas documents EDI information Transportation and unloading standards Overseas transportation Container Stowage

Packaging Requirements

26

3.1. Handling Unit Types 3.2. CSU (Consumer Sales Unit) 3.2.1. CSU – Product Label 3.2.2. CSU – EAN Barcode 3.2.3. CSU – Made In Label 3.2.4. CSU – Packaging 3.2.5. CSU – Strapping and handling 3.3. SU (Sales Unit) 3.3.1. SU – Label 3.3.2. SU – Packaging 3.4. CU (Combination Unit) 3.4.1. CU – Label 3.4.2. CU – Packaging 3.4.3. CU – Galia cardboard dimensions

27 28 29 30 31 32 33-39 40 41 42 43 44 45 46

I2

I

Contents Pages 3.5. HU (Handling Unit) 3.5.1. HU – Label Position 3.5.2. HU – Homogeneous Pallet Label 3.5.3. HU – Simplified Homogeneous Pallet Label 3.5.4. HU – Mixed Pallet Label 3.5.5. HU – Simplified Mixed Pallet Label 3.5.6. HU – Types of pallets accepted at Valeo Service 3.5.7. HU – Pallets Sizes used in Valeo Group by region 3.5.8. HU – Weight and cardboard for pallet sizes 3.5.9. HU – Phytosanitary Measures 3.5.10. HU – 4-side ski pallets 3.5.11. HU – Pallet and carton box link 3.5.12. HU – Shrink Wrap 3.5.13. HU – Mixed Pallet Composition 3.5.14. HU – CBO 3.5.15. HU – Returnable Packaging

4. Quality Requirements 4.1. Debranding Procedure 4.2. Initial Samples

5. Appendixes 5.1. 5.2. 5.3. 5.4. 5.5. 5.6.

I3

Annex 1 – Appointment contact info and address Annex 2 – Delivery Note, CMR and Packing List Example Annex 3 – Barcode details Annex 4 – Specific Labels for VS Divisions Annex 5 – Pallet types dimensions and tolerances Annex 6 – Mixed pallet blank label

47 48, 49 50 51 52 53 54 55 56 57 58 59, 60 61-67 68 69 70

71 72 73

74 75, 76 77-79 80-87 88, 89 90-102 103

I

1. Objectives and Method of Update

1. Objectives


Inform SUPPLIER about the Valeo Service sites standards and specific requirements for the product packaging, dispatching documentation, transportation, identification and handling of Valeo Service products in order to minimize costs resulting from non-conformance.




SUPPLIER Delivery Book is about physical flows. For everything related to information flows, SUPPLIER must refer to the Logistic Protocol.




For incident management with Valeo Service products, SUPPLIER must refer to the Valeo Service Supplier Quality Manual.

I5

I

2. Delivery Specifications

2.1. Appointment and Reception 1.

Normal Appointments (including emergency or express shipments)* Taken by email 72 hrs in advance to the concerned VS division with the following mandatory information •

Desired date of delivery

•

Expected quantity of pallets **.

•

Truck Plate Number **

Any appointment cancellation has to be done 48 hrs in advance*. 2.

Fixed Appointments * •

SUPPLIER has to work with EDI data exchange service.

•

For suppliers delivering more than 1 time per week.

•

For Milk Run appointment and reception rules, SUPPLIER must follow the Milk Run protocol for each division defined in the commercial agreements.

* The number of hours can vary for some Valeo Service divisions and not all divisions work with fixed appointments, therefore, SUPPLIER must get informed in advance of which specific standards are followed at the delivered division. See Annex 1 “Appointment contact info and address” for appointment contact information of every Valeo Service division. ** This information can be confirmed/updated until 24 hrs before the delivery. SUPPLIER information about the expected quantity to deliver has to be accurate according to the tolerance margins defined in the agreements and protocols. SUPPLIER must provide also the driver identity for Valeo Service Russia.

I7

I

2.1. Appointment and Reception Case #

Situation

VS Rule

1

Missing data on the appointment request (Date, Expected Pallets or Truck Plate Number)

Appointment/Delivery will be REFUSED

2

Arrival without appointment

Inbound controller will search for the next available time slot within the same day or next days depending on the warehouse capacity and workload.

3

Arrival between 30 minutes before and 15 after the appointment

Truck will be unloaded in the following 2 hours.

4

Arrival earlier than 30 minutes before the appointment

Truck will wait outside the warehouse.

5

Arrival 15-60 minutes later than the appointment

Truck will be unloaded in the following 4hrs

6

Arrival later than 60 minutes

Inbound controller will search for the next available time slot within the same day or next days depending on the warehouse capacity and workload.

7

More than 15% gap between the expected quantity of pallets and the actual quantity. (This information can be confirmed/updated until 24 hrs before the delivery)

According to the Valeo Service site schedule, the appointment could be changed in TIME or DATE.

I8

I

2.2. Mandatory Shipping Documents* Transportation note**

- Name of the carrier - Number of transportation sheet - Delivery time slot - Expedition site - Loading weight - Total number of pallets (no isolated parcels) - Signature (important in case of litigation).

Delivery note - Number of the delivery note - Number of contract/delivery for each reference - Commercial references Valeo Service and not SUPPLIER references - Designation for each product - Global quantity - Type and number of parcels - Parcel number and quantity for each parcel and for each reference - Address, phone and fax number, name and supplier account - Customer site

Truck Packing List Supplier - Function - Supplier account Carrier - Arrival: date and hour by delivery note and by pallet or parcel - Delivery note number - Number of pallets or parcels - Reference by pallet or parcel - Kind of handling unit - Quantity of articles by handling unit - Total number of lines (1 line = 1ref = 1HU) - Total number of pallets

* See Annex 2 “Delivery Note, CMR & Packing List Examples” ** Also known as booking confirmation or CMR.

I9

I

2.2. Mandatory Shipping Documents • If at the delivery one of the following documents is missing, the truck will be considered “late” and it will wait until the arrival of the missing document(s). After 1 hour waiting, the truck will be refused and it will be considered as “not arrived”. Document

With EDI

Without EDI

Transportation note (a.k.a.

To hand in with the delivery

To hand in with the delivery

Booking confirmation or CMR)

Delivery Note Packing list

I 10

Single DN The list must be sent by mail 24hrs in advance in EXCEL format (.xls).

The information have to be sent before the truck arrives to the site.

I

2.3. Overseas Documents The carrier must be provided with all documents and information relevant to customer regulations. This includes as preference papers and where required National Certificates of Origin. Delivered Region

Standard *

A. Europe

EUR. 1, FORM A and Commercial Invoice

B. Pan-Euro-Mediterranean

Commercial Invoice + EURmed (or EUR1) + Packing List

C. North America

Certificate of Origin, Bill of Lading and Commercial Invoice

D. South America

Signed original Commercial Invoice, Certificate of Origin (FORM A) and Packing List.

E. Africa

EUR 1, F178, DA550, Certificate of Origin (FORM A), Packing List, Commercial Invoice

F. Asia

Customs documents to be defined with according Valeo plants – except for: China

Certificate of Origin (FORM A), Commercial Invoice, Packing list, import license if required

India

Bill of entry, Commercial invoice, Certificate of Origin, Purchase Order & catalogue, FORM A

Japan

Commercial Invoice, Packing List, FORM A

If SUPPLIER is an approved exporter, a simple Declaration of Origin on invoice made out by himself is needed as a proof of origin in order to benefit from preferential tariffs. This is possible for all countries that have signed an FTA agreement with EU. * This table may be subject to change according to the regulation of each country. SUPPLIER must get informed about the necessary customs documentation before sending a shipment to the Valeo Service site customer.

I 11

I

2.4. EDI Information • For suppliers with EDI, in case the EDI information is not complete, wrong or absent, the supplier must correct it. Correction

Truck Unload Time

Within 15 minutes

Following 2 HOURS

Within 60 minutes

Following 4 HOURS

No correction after 60 minutes

Truck will be unloaded in the next available time slot depending on the warehouse capacity and workload.*

• The delivery notes must have been sent 24 hours before appointment by email or fax to the concerned Valeo Service Site. • In case there is an IT problem, the Valeo Service division will contact the IT department or MAE.

I 12

I

2.5. Transportation and unloading standards • Once the documents are in order, the truck will be assigned to a gate based on the warehouse capacity and work load. • In case of overseas containers with fumigated pallets or containers*, SUPPLIER must provide to the local division a document showing the type of treatment on the pallets or the container. Following local legislation, SUPPLIER must wait for approval by the Valeo Service division and is NOT allowed to dock until approved. • SUPPLIER is responsible for assuring that product packaging is not polluted or affected by any substance or odor from the overseas transport. • If the Valeo site has docks, the truck driver will connect the trailer to one of them and it will be locked from moving forward during the unloading. In case a wheel locking system is not in place, the truck driver should provide the keys to the inbound controller. SUPPLIER must get informed about the wheel locking system characteristics and provide a trailer that matches with the requirements (wheel diameter, etc). • Once connected, the ramp (or bridge) will be deployed. The trailer should be no lower than the dock level, as it is possible for the forklift to get stuck while unloading. In order to avoid this, the operator has to ask the truck driver to uplift the trailer.

* See International Standards for Phytosanitary Measures (ISPM 15)

I 13

I

2.5. Transportation and unloading standards • In case the Valeo Service site does not have docks, the truck driver will be forwarded to a normal gate and truck will prepare its ramp. Pallets will be placed at the border of the ramp and operators will pick them with a forklift truck. • In case the truck driver has to attend or participate in the unloading of the goods, Valeo Service must have the possibility to provide all the necessary safety equipment (safety shoes, light vest, gloves, etc). Without this equipment, truck driver will not be allowed to participate.

I 14

I

2.5. Transportation and unloading standards • SUPPLIER must not provide trailers with gates on top. This will not allow Valeo Service to unload the pallets. In case SUPPLIER delivers a trailer with these characteristics, the Valeo Service site will refuse the delivery.

NOT OK

I 15

OK

I

2.5. Transportation and unloading standards • In case the Valeo Service site has docks, SUPPLIER has to meet the following requirements in order to allow the installation of the ramp between the gate and the truck trailer: Standard

Standard

Not Ok

Container floor height 500 mm (17 in) ≤ H ≤ 1250 mm (49 in)

Free space between products and the edge of the container ≥ 300 mm (12 in).

Free space ≤ 300 mm (12 in), the ramp cannot be installed

I 16

I

2.5. Transportation and unloading standards The following requirements have to be respected in order to allow the unloading of the products at the Valeo Service site: • The container or trailer has to have the floor in correct conditions (not broken or dirty) for allowing forklift trucks unload the shipment. The container has also to have the roof and walls in correct conditions in order to prevent the water from entering inside during the transportation.

OK

• Pallet boxes should be arranged with the side of the label facing the container gates (in the case of European pallet size from the 800 mm (31.5 in) side). This will help to the Valeo Service site to make the unloading and identification much faster. • Non Valeo objects/products cannot be in front of Valeo Service ones. If this is not the case, the truck driver will have to leave the site and be responsible for arranging the products according to Valeo Service requirements. Valeo Service employees will never handle other companies’ products.

I 17

I

2.5. Transportation and unloading standards The following requirements have to be respected in order to allow the unloading of the products at the Valeo Service site: • Forwarder must brace forward, backwards and to the side so pallets will not move during transportation. Also supplier must minimize the height differential between adjacent pallets (e.g. Avoiding small pallets alone on the floor). Forwarder can use airbags or metallic beams fixed to the sides of the container.

NOT OK

NOT OK

NOT OK

NOT OK

• SUPPLIER have to be load the goods carefully for its transportation avoiding any possible hits or tears that may affect the product or its packaging.

I 18

I

2.5. Transportation and unloading standards The following requirements have to be respected in order to allow the unloading of the products at the Valeo Service site:

≥ 15 cm min

• The maximum height of the container or trailer has to be 3 m (10 ft). Regardless the number of layers of pallet boxes, there has to be always a minimum clearance of 15 cm (6 in) between the container or trailer roof and the top of the last pallet boxes layer in order to allow the forklift truck to unload the pallets. • In order to ensure a safe transportation and unloading, each load unit inside the trailer must not exceed the capabilities of the delivered Valeo Service site handling systems and the total shipment weight must not exceed the truck trailer capacity.

I 19

3 m max

I

2.5. Transportation and unloading standards The following requirements have to be respected in order to allow the unloading of the products at the Valeo Service site:

OK

≥15 cm min

• To speed up the unloading and identification, it is important to group the pallet boxes inside the trailer as best as possible (e.g. mixed pallets on top of other mixed pallets, etc). • Heavy unit loads have to be stacked in the first layers and lighter ones on top. However, SUPPLIER has to guarantee that the unit load packaging (carton, wood, etc) in the first layers are strong enough (thick carton, wooden reinforcements, etc) in order to carry other unit loads on top. SUPPLIER will follow the indications in the packaging for non stackable or fragile products. • For the case of pallet boxes with heavy parts (clutches, alternators, etc) SUPPLIER or forwarder will only construct a maximum of 2 layers inside the trailer. A 3rd level is only possible if it has been previously validated at initial samples stage.

OK

• SUPPLIER has always to guarantee the stability of the unit load stack inside the trailer.

NOT OK

I 20

I

2.5. Transportation and unloading standards Unloading inspection VALEO performs an external inspection of the pallets and boxes to control their physical conditions (pallet ski missing or broken, damage of carton boxes, etc). In case of a general severe damage of the pallet boxes, the Valeo Service division has the right to refuse the delivery. All packaging must be always clean.

NOT OK

I 21

I

2.5. Transportation and unloading standards • For the transportation, handling and storage of dangerous goods, please refer to the International Agreement concerning the International Carriage of Dangerous Goods by Road* (commonly known as ADR) and the particular legislation of each country. SUPPLIER is responsible for getting informed for the compliance of these rules.

* http://www.unece.org/trans/danger/publi/adr/adr_e.html

I 22

I

2.6. Overseas Transportation Apart from the standards and initiatives previously defined for the transport of goods by road, SUPPLIER must follow the following rules for the transport by sea and air: • For the transportation of goods by sea, SUPPLIER must follow the security and stowage standards and initiatives defined by the International Maritime Organization (http://www.imo.org) and the International Container Bureau (http://www.bic-code.org/). • For the transportation of goods by air, SUPPLIER must follow the security and cargo information standards and initiatives defined by the International Air Transport Association (IATA) (http://www.iata.org/whatwedo/cargo/Pages/secu rity.aspx) .

I 23

I

2.7. Container Stowage Valeo Service provides the following information to SUPPLIER in order to support the shipping and transport of Valeo goods by sea and reduce the damage to a minimum. If pallets are transported in sea containers, it is important for the cargo to be firmly secured on the pallets and for the pallets to be firmly secured in the container by the suppliers: • If only one row of pallets fits into the container, position the row centrally. • If there is space for two or more pallets across the width of the container, position the rows tightly against the container sides. Always leave any unavoidable dead space in the middle of the container, in order to achieve uniform weight distribution and to simplify lashing as far as possible.

Stowage pattern 1 for pallets:

I 24

Stowage pattern 2 for pallets:

Stowage pattern 3 only for four-way pallets:

I

2.7. Container Stowage Pallet dimensions decisively determine capacity utilization of the container. The pallet size is a function of the internal container dimensions and the shape and weight of the packages. The following table shows the stowage patterns recommended for the standard pallet sizes:

Case #

Pallet size [mm] [inch]

20' Container

40' Container

Stowage pattern

Max. no. per layer

Utilization of floor area [%]

Stowage pattern

Max. no. per layer

Utilization of floor area [%]

1

1067 x1067 42”x42”

1

10

93.5

1

20

80.7

2

1100 x 1100 44" x 44"

1

10

99.7

1

20

87.7

3

1100 x 1300 44" x 51"

1

8

91.3

1

16

89.3

4

1200 x 800 48" x 32"

2 or 3

11

78.4

2 or 3

23

80.1

5

1150 x 750 46” x 30”

1

15

95.8

1

30

95.8

6

1200 x 1000 48" x 40"

3

10

89

2 or 3

20

87.0

7

1400 x 1100 55.1” x 43.3”

1

8

95.4

1

16

93.3

I 25

I




3. Packaging Requirements

3.1. Handling Unit Types Handling Units Types CSU (Consumer Sales Unit) sell to the final customer.

SU (Sales Unit), group of CSUs.

CU (Combination Unit), group of SUs or CSUs.

HU (Handling Unit), pallet grouping of CSUs and/or SUs and/or CUs.

I 27

I

3.2. CSU (Consumer Sales Unit) CSU (Consumer Sales Unit) sell to the final customer.

I 28

I

3.2.1. CSU – Product Label Standard label*

*

For some Valeo Service divisions additional or different label formats approved by marketing activity are being used (see Annex 4 “Specific Labels for VS divisions”). There is a unique worldwide supplier for these labels validated by purchasing activity. The positioning of the label on the CSU should be as in the amazonie charter.

I 29

I

3.2.2. CSU – EAN Barcode* Explanation All CSU must be readable. The readability level is controlled according to the ANSI norm (UCC5-1995). For Valeo Service, the quality of reading of the bar code should be at level A,B,C,D (ladder A to F). In case of the reading evaluation is E (outside the ANSI norm) or F, a deviation can be requested for stock entrance only if bar code is readable at picking area and with submission of an improvement action plan. In case of a new SUPPLIER, the quality should be between A and C. Below, an EAN 13 bar code example.

Region Type of Barcode

A. European Divisions

B. North America Division

C. South America Divisions

D. Asia Divisions

UPC

Not accepted

Accepted

Not accepted

Not accepted

EAN13

Accepted

Accepted

Accepted

Accepted

* For more information, please refer to the Annex 3 “Barcode details”

I 30

I

3.2.3. CSU – Made In Label SUPPLIER is responsible for the inclusion of the “Made In” label. The document confirming the “Made In” must correspond to the “Made In” that appears in the product. SUPPLIER has to inform Valeo Service marketing and quality activity of any change in the “Made In” label. Notification and validation has to be done 2 months in advance before the first shipment to the Valeo Service site. SUPPLIER must submit for each reference a new initial sample to Valeo Service site for the final validation. The “Made in” translation to Arabic will be provided to the SUPPLIER by Valeo Service.

I 31

I

3.2.4. CSU – Packaging Explanation All CSU packaging have to be validated through a validation plan submitted by the supplier and agreed by Valeo Service quality activity. This packaging validation plan can include crash test, transportation test, express delivery test, and stacking test according to the type of product. Crash test is mandatory for headlamps, radiators and condensers products. Wedging of the product must be done using cardboard. All other materials used for wedging must be approved by Valeo Service.

I 32

I

3.2.5. CSU – Strapping and handling Explanation • All products of 15 kg (33 lbs.) or more have to be strapped. Product must be correctly strapped in order to be handled with a lift tool or by operators according to Valeo’s Health and Security standards.

Lift tool

I 33

I

3.2.5. CSU – Strapping and handling Strapping Procedure 1 CSU Weight

15 kg (33 lbs.) ≤ W ≤ 120 kg (264 lbs.)

CSU Base (Length*Width)

≤ 600*600 mm (24x24 in.)

CSU Height

≤ 600 mm (24 in.)

Center Cross x

Y

Y

x

No Strap

NOT OK I 34

Over Label

NOT OK

Other Type

NOT OK I

3.2.5. CSU – Strapping and handling Strapping Procedure 2 CSU Weight

15 kg (33 lbs.) ≤ W ≤ 120kg (264 lbs.)

CSU Base (Length*Width)

600*600 mm (24x24 in.) ≤ LxW ≤ 800*800mm (31.5 x31.5 in.)

CSU Height

≤ 1200mm (3 ft. 11 in.)

Symetric ‘’H’’ Min : 200 mm / Max : 620 mm

z

w

w

z

Over Label Wrong Strapping Order

NOT OK I 35

No Strap

Other Type

NOT OK

NOT OK

NOT OK I

3.2.5. CSU – Strapping and handling Strapping Procedure 3 CSU Weight

> 120 kg (264 lbs.)

CSU Base (Length*Width)

> 800*800 mm (31.5x 31.5 mm)

CSU Height

>1200 mm ((3 ft. 11 in.)

z

x

CSU = HU ~ 1 CSU per pallet

x

Y

Y

z

w

w

3 STRAPPING OPTIONS

OK

OK

OK

More than one CSU per pallet

Other Type

NOTOK I 36

NOTOK

NOTOK I

3.2.5. CSU – Strapping and handling

Lock by Friction-Fusion Join

Strap Material: -Polypropylene -Polyester -Other Plastics Any other strapping material has to be validated by the Valeo Service.

Lock by Thermal Join

NOT OK

Lock by Plastic buckle

I 37

Due to safety and environmental reasons lock by metal buckle is not allowed.

OK Strap width: Mini:0,6mm

Both straps have to be aligned one on top of each other during the creation of the join.

NOT OK

Metallic strap is not allowed.

NOT OK

I

3.2.5. CSU – Strapping and handling

Min: 15mm Max: 35 mm

Strapping tension: Pull product from straps without lifting it

I 38

I

3.2.5. CSU – Strapping and handling

Strapping Tension The maximum packaging squashing is 10 mm (0.4 in). To avoid any possible damage, protection can be used in between the product and strap.


NOT OK

Damaged packaging (tear) I 39

NOT OK

Squashed packaging (>10 mm) I

3.3. SU (Sales Unit) SU (Sales Unit), group of CSUs.

I 40

I

3.3.1. SU – Label Label explanation • Label example with minimum requirements information. All other format must be validated by VS. • No name or supplier marking is allowed on the labels.

Information about content EAN 13 bar code standard codification and readable (identical requirements for CSU bar code)

Made in mention and Arabic translation

International VS reference

I 41

Traceability of packing batch

I

3.3.2. SU – Packaging Packaging Specifications
As packaging material, cardboard is preferred.
Products must be immobilized inside the cardboard (Product must be released wedged with cardboard).
Maximum weight for one SU is 15 kg (33 lbs).

Label S.U Eee Ssd ffffff

IIIIIIII

Small face

I 42

I

3.4. CU (Combination Unit) CU (Combination Unit), group of SUs or CSUs.

I 43

I

3.4.1. CU – Label Label Explanation • Label example with minimum requirements information. All other format must be validated by VS. • No name or supplier marking is allowed on the labels.

Information about content EAN 13 bar code standard codification and readable (identical requirements for CSU bar code)

Made in mention and Arabic translation

International VS reference I 44

Traceability of packing batch I

3.4.2. CU – Packaging Packaging Specifications
As packaging material, cardboard is preferred.
Products must be immobilized inside the cardboard (Product must be released wedged with cardboard).
It is recommended a maximum weight of 15 kg. However, at IS validation exceptional cases are discussed and can be subject to eventual derogation.
The use of cardboard is preferred if the volume is less than 1 liter and cardboard pallet is not used.
The measurements of cardboards can be at per Galia standard. All other types will be approved only under Valeo Service approval. The CU label must be stuck on: - 400 mm (15.7 in)-side for the C09 and C14 cardboards and on the 300 mm (11.8 in)-side for the C15 and C16 cardboards. - On the small face for the non-standard cardboards.

Label C.U

300/400 mm (or small side)

I 45

I

3.4.3. CU – Galia cardboard dimensions

Galia Cardboard Dimensions* Ref.

L x W x H. Int (Cm)

L x W x H. Int (In)

L x W x H. Int (Cm)

L x W x H. Int (In)

C16

29 x 19 x 10,5

11.4 x 7.5 x 4.1

30 x 20 x 12,5

11.8 x 7.9 x 4.9

C15

29 x 19 x 18

11.4 x 7.5 x 7.1

30 x 20 x 20

11.8 x 7.9 x 7.9

C14

38,5 x 28,5 x 12

15.1 x 11.2 x 4.7

40 x 30 x 15

15.7 x 11.8 x 5.9

C13

38,5 x 28,5 x 17

15.1 x 11.2 x 6.7

40 x 30 x 20

15.7 x 11.8 x 7.9

C12

38,5 x 28,5 x 27

15.1 x 11.2 x 10.6

40 x 30 x 30

15.7 x 11.8 x 11.8

C11

58,5 x 38,5 x 17

23 x 15.1 x 6.7

60 x 40 x 20

23.6 x 15.7 x 7.9

C10

58,5 x 38,5 x 22

23 x 15.1 x 8.7

60 x 40 x 25

23.6 x 15.7 x 9.8

C09

58,5 x 38,5 x 27

23 x 15.1 x 10.6

60 x 40 x 30

23.6 x 15.7 x 11.8

* These are preferred cardboard dimensions (not mandatory).

I 46

I

3.5. HU (Handling Unit) HU (Handling Unit), pallet grouping of CSUs and/or SUs and/or CUs.

I 47

I

3.5.1. HU – Label position HU label should be always at the left hand side bottom corner (800 mm side for Euro size pallets) STANDARD

OK

OK

Laser beam Range NOT OK

LABEL OUT OF RANGE I 48

NOT OK

2 LABELS IN RANGE

NOT OK

BAD STICKING I

3.5.1. HU – Label position In case of boxes with precut window, SUPPLIER must place the galia label always on the LEFT SIDE of the precut window. OK

Galia label on left side.

I 49

NOTOK

Precut window

Galia label on right side.

Precut window

I

3.5.2. HU – Homogeneous Pallet Label* STANDARD GALIA**

If applicable

Part Number VS

CSU Quantity

Supplier Part Number

N°Supplier

N°Galia * For some VS Divisions additional or different labels are used (see Annex 4 “Specific Labels for VS divisions”). ** For all specificities to refer at site: www.galia.com

I 50

I

3.5.3. HU – Simplified Homogeneous Pallet Label Simplified Label (Homogeneous Pallets)

100 mm (3.9 in) min / 225 mm (8.8 in) max

120 mm (4.7 in) min / 310 mm (12.2 in) max

Bar code type EAN 13 25 mm min / 55 mm max

15 mm min/35 mm max

Bar code type 128

Valeo Service recommends to SUPPLIER the use of the simplified label. Any other format of label must be approved by VS. HU must be readable and it is unique to every delivery note. I 51

I

3.5.4. HU – Mixed Pallet Label STANDARD GALIA*

If applicable

Identification mixed pallet

CSU quantity

Supplier Part Number

N°Supplier N°Galia * For all specificities to refer at site: www.galia.com

I 52

I

3.5.5. HU – Simplified Mixed Pallet Label Simplified Label (Mixed Pallets)

NOT OK

I 53

OK

I

3.5.6. HU – Types of pallets accepted at Valeo Service OK

OK

NOT OK ISO Standard Plastic Pallet

ISO Standard Wood Pallet OK

NOT OK

Pallet with no skis

Cardboard pallet ISO Standard Metal Pallet I 54

I

3.5.7. HU – Pallets Sizes used in Valeo Group by region* Region

Case #

Detailed information

Pallet size [mm] [inch]

A. European Divisions

B. North America Division

C. South America Divisions

D. Asia Divisions

1

Pg. 94

1067 x 1067 42” x 42”

Accepted with derogation

Accepted

Accepted with derogation

Not Accepted

2

Pg. 95

1100 x 1100 44" x 44"

Accepted with derogation

Accepted

Accepted with derogation

Accepted

3

Pg. 96

1100 x 1300 44" x 51“

Accepted with derogation

Not Accepted

Accepted with derogation

Accepted with derogation

4

Pg. 97

800 x 600 (32” x 24“) (1/2 Euro size pallets or ISO-0)

Accepted

Accepted with derogation

Accepted with derogation

Accepted

5

Pg. 98, 99, 100

1200 x 800 48" x 32“ (Euro size pallets or ISO-1)

Accepted

Accepted

Accepted

Accepted

6

Pg. 101

1150 x 750 46” x 30”

Accepted

Accepted

Accepted

Accepted with derogation

7

Pg. 102

1200 x 1000 48" x 40” (PBR pallets, Brazilian Standard)

Accepted with derogation

Accepted

Accepted

Accepted

8

Pg. 103

1400 x 1100 55.1” x 43.3”

Accepted with derogation

Not Accepted

Accepted with derogation

Accepted

* In case SUPPLIER wants to supply any other type of pallet size outside these standards, it must be previously validated at the time of the IS process. Later on in the life of the product if derogation in terms of pallet size is needed, then it should be approved via the same process. For dimensions and recommended tolerances, please see Annex 5 “Pallet types dimensions and tolerances”.

I 55

I

3.5.8. HU – Weight and cardboard for Pallet Sizes If the product and its packaging does not fit in the outside dimensions described below, the product is considered as Special Product and its packaging, transport, and identification conditions should be defined in agreement with the Valeo Service division according to the safety standards. Derogation must be obtained at initial sampling for alternative packing or pallet dimensions to the following table. Weight Information Case #

Type of pallet

4

800 x 600 (32” x 24“) (1/2 Euro size pallets or ISO-0)

Height (pallet + product box) 1150 mm

1000 mm

800 mm

N/A

N/A

N/A

700 mm

Recommended: 150kg Maximum: 300 kg if reinforced packaging and pallet is used.

Recommended: 450 kg

5

1200 x 800 48" x 32“ (Euro size pallets)

Maximum: 250 kg

Maximum: 600kg if reinforced packaging is being used.

Recommended: 450 kg

N/A

ISO-1 pallet is compulsory if weight is above 350 kg.

ISO-1 pallet is compulsory if weight is above 350 kg.

I 56

Maximum: 700kg if reinforced packaging is being used .

6

1150 x 750 46” x 30”

Maximum: 250 kg

N/A

N/A

N/A

7

1200 x 1000 48" x 40" (PBR pallets, Brazilian Standard)

Maximum: 1000 kg

N/A

Maximum: 600 kg

N/A

I

3.5.9. HU – Phytosanitary Measures International Standards for Phytosanitary Measures No. 15 (ISPM 15) is an International Phytosanitary Measure developed by the International Plant Protection Convention (IPPC) that directly addresses the need to treat wood materials of a thickness greater than 6 mm (0.2 in), used to ship products between countries. Its main purpose is to prevent the international transport and spread of disease and insects that could negatively affect plants or ecosystems. All wood packaging material (pallets, crates, dunnages, etc.) must be stamped or branded, with a mark of compliance. This mark of compliance is colloquially known as the "wheat stamp". Products exempt from the ISPM 15 are made from alternative material, like paper, plastic or wood panel products (i.e. OSB, hardboard, and plywood). Any SUPPLIER exporting to another Valeo Service site must get informed about the specific regulations about goods and packaging of the destination country. The ISPM 15 does not affect the good exchanges inside the European Union (including Switzerland), but only the importations coming from countries outside the European Union. Website: https://www.ippc.int/

I 57

Supplier’s Country

Supplier’s Region

HT is the code for heat treatment to a minimum of 56°C (133°F) for a minimum of 30 minutes. MB is the code for methyl bromide fumigation.

Unique certification number issued to NPPOs (regulating agencies that oversee the individual wood packaging manufacturers).

The marking 'DB' (indicating debarking has taken place) is no longer used. However, as pallets may last several years, the older style of ISPM15 marking is still permissible.

I

3.5.10. HU – 4-side ski pallets SUPPLIER have to get the approval at IS in advance in case of providing 4side ski pallet (regardless the dimensions of the pallet). Some Valeo Service divisions do not accept this type of pallet because it can be an obstruction for the handling systems.

NOT OK

I 58

I

3.5.11. HU – Pallet and carton box link

Specifications
Due to safety reasons, the cardboard box cannot move laterally on the pallet.
Staples should be used for fixing the box on the pallet. Nails are not accepted as they create damages on the boxes when are separated from the pallet.
The pallet should be strapped in order to protect against any possible theft.

Nails Staple

OK I 59

NOT OK I

3.5.11. HU – Pallet and carton box link Specifications

BAD (more than one staple)

It is recommend for the SUPPLIER use angle reinforcement for the transport pallet boxes with heavy parts (clutches, alternators, brake pads, etc). For the use of an angle reinforcement, the attachment to the cardboard must be with only one staple. Cardboard thickness definition will be based on the product characteristics and travelling distance. The suitability and approval of any type of HU packaging must be validated based on the test of the IS checklist. In case of not using staples, use the pre-cutting method described below:

Angle’s reinforcement

GOOD (one staple)

Pre-cutting

I 60

I

3.5.12. HU – Shrink Wrap Explanation • Corners are compulsory in the filming of pallets in case products are not inside a carton box. • The plastic film has to be tied to one of the feet of the pallet and the pallet has to be also covered. • There is not a defined plastic film thickness or a number of turns around the pallet products, but both have to be securely fixed and tight for the transportation and handling.

Not OK

I 61

OK

I

3.5.12. HU – Shrink Wrap Explanation • It is forbidden to wrap 2 pallets together. Each pallet must be wrapped individually.

Not OK

I 62

OK

I

3.5.12. HU – Shrink Wrap Explanation • Any CSU that equals a HU should be protected with a plastic film. This will allow operators to stick all the transport and storage labels respecting the CSU product packaging. Minimum Standard (without shrink wrap)

I 63

Preferred way (with shrink wrap)

I

3.5.12. HU – Shrink Wrap Explanation • For Valeo Service US, the height can not exceed 2330 mm (92 in), including pallet height. The maximum width is 1100 mm (44 in). • Part numbers have to be visible and label has to be outside the film in case of homogeneous pallets and inside with each box in case of mixed pallets.

Not OK

OK

Pallet too high, product references not visible

2330 mm (92 in.)

1100 mm (44 in.) I 64

I

3.5.12. HU – Shrink Wrap Explanation • Homogeneous wrapped pallets must have on top a carton board to avoid the damaging of products.

OK

I 65

I

3.5.12. HU – Shrink Wrap Explanation • SUPPLIER cannot provide to any Valeo Service site pallets of semi circular shape

NOT OK

I 66

I

3.5.12. HU – Shrink Wrap Explanation If products protrude from the pallet is Not OK

If products fall short in fulfilling the pallet surface for more than 50 mm (2 in) is Not OK

If products fall short in fulfilling the pallet surface for less than 50 mm (2 in) is OK

Not OK

Not OK

OK

> 50 mm (2 in.) Bad part

< 50 mm (2 in.) Good part

I 67

I

3.5.13. HU – Mixed Pallet Composition Group pallets by reference (The more homogeneous the better) OK C

C

C B

B

C

NOT OK

C B

E

A A A A A A A A A A

E

C D

B

C C C A A A A A A A A A A A A A A A A A A A A

A A A A A A A A A A A A A A A A A A A A

B

B

D

A A A A A A A A A A

Make layers by reference (Leave de fragile ones on top) OK C

C B

C B

B

B

B

B

A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A

I 68

Major quantity of the same reference shall be at the bottom of the pallet.

C D

NOT OK A A A C A A A A B A A A A A A B C C A A A A A A A B A A A B A A A B B A A A A A A A A A A A A A

I

3.5.14. HU – CBO If product materials are in Customer Back Order (CBO), SUPPLIER must verify the priority of the delivery with Valeo Service procurement and identify with a "CBO" label the pallet boxes in the delivery.

OK

CBO label should be stuck on the side of the Galia label (in the case of European pallet size from the 800 mm (31.5 in) side).

I 69

I

3.5.15. HU – Returnable Packaging Valeo Service requires SUPPLIER solutions to demonstrate their preparedness with regard to product packaging environmental impact. For that reason, SUPPLIER has to ensure that all packaging provided to Valeo Service is recyclable or returnable. Market offers different returnable packaging systems (such as wood, plastics, card-board or metal) in which packaging can be stacked, taking up minimal space when freighted and in turn minimizing environmental impact.

I 70

I




4. Quality Requirements

4.1. Debranding Procedure The objective of this procedure is to ensure that the products sold to the IAM are free from any car manufacturer, logo, trade name, trademarks, reference numbers, code name, project code or any other proprietary name of the OEM customer. Branding is forbidden on products sold in the IAM, unless if authorised by the car manufacturer concerned. This procedure is applicable for all products sold / to be sold in the IAM independently of the suppliers’ origin (external and Valeo Industrial site) What to do on the presence or future presence of such a mark; 1.SUPPLIER has to stop delivering to Valeo Service customer sites and inform Valeo Service Central Marketing Activity (Precise if there is stock at risk). 2.Ask to the Marketing for the requirements for a debranding deviation approval 3.Gather the debranding work instructions and apply for a debranding deviation. 4.Get the written approval for debranding and continue supplying.

ITG Car manufacturer code

NOT OK

I 72

OE Brand + Part Number

NOT OK

Debranding without VS approval

NOT OK

I

4.2. Initial Samples Initial Samples For each IS submission SUPPLIER must: Identify the handling unit with a yellow label, mentioning Initial Samples (A4 size) on the side of the GALIA label (See image (1)) •

2

1

Stick the Initial Samples Pre-Validation Check list on the handling unit. (See image (2)) •

For an example of a prevalidation check list please refer to the appendix of the VS Supplier Quality Manual.

I 73

I




5. Annexes

5.1. Annex 1 (1/2) – Appointment contact info and address Division

Appointment contact

Site Address

VSF/VSX

Email: [email protected] Phone: +33 232226400

Route de Bueil 27640 Breuilpont France

VSE

Email: [email protected] Phone: +34914958583

Calle Rio Almanzora 5 28906 Getafe Spain

VSI

Email: [email protected] Phone: +390119495320

89, Via Asti 10026 Santena Italy

VSNE

Email: [email protected] Phone: +31492580890

Heibloemweg 1 5704BS Helmond The Netherlands

VSUK

Email: [email protected] Phone: +441527838380

Heming Road, Washford, Redditch Worcestershire B98 0DZ United Kingdom

VSEE

Email: [email protected] Phone: +48427181511

ul. Łęczycka 101 95-035 Ozorków Polska

VST

Email: [email protected] Tel: + 902165877032

Ayd.nevler Cad. Centrum Is Merkezi No:3 K:3-302-303, Kucukyali Maltepe 34854 Istanbul Turkey

VSB

Email: [email protected] Tel: +551143933368

Estrada Sadae Takagi, 2.000 Bairro Cooperativa Sao Bernardo Do Campo 09852-070 Sao Paulo Brazil

VSR

Email: [email protected] Tel: +79859810696

Moscow Region 142103 Podolsk Polivanovskaya Str 9/3

I 75

I

5.1. Annex 1 (2/2) – Appointment contact info and address Division

Appointment contact

Address 上海库 上海市宝山区铁力路388号宝湾国际物流园4号库 SDV

VSC

Email: [email protected]

Shanghai warehouse No.4 storage room No.388 TieLi Road, BaoShan District, Shanghai

上海库 (Shanghai warehouse) 联系电话 (Phone) : +8602133794900

武汉库 武汉市经济技术开发区创业三路37号 宏达物流

武汉库 (Wuhan warehouse) 联系电话 (Phone) : +8602784289152

Wuhan warehouse No.37 ChuangYe Road 3, Economic development zone, Wuhan

佛山库 (Foshan warehouse) 联系电话 (Phone) : +8618637769018

佛山库 佛山市南海区罗村大道中17号A库 锐捷物流

济南库 (Jinan warehouse) 联系电话 (Phone): +86053188261673

Foshan warehouse No A storage room No.17 LuoCun Avenue, Nanhai district, Foshan 济南库 济南市历城区华山镇付家工业园华达路一号 普天物流 Jinan warehouse No 1 Huada Road, Fujia Industrial area, Huashan Town, Lichen district, Jinan 301 West Park Lane, Suite 301, Hampton, VA 23666 Hampton USA

VSUS

Email: [email protected] Phone: +17578257411 Phone: +17578257468

VSUS - Dallas 2520 Esters Blvd. DFW, Texas 75261 USA VSUS - Los Angeles 10609 Forest St. Santa Fe Springs, California 90670 USA

I 76

I

5.2. Annex 2 (1/3)– Delivery Note Example

I 77

I

5.2. Annex 2 (2/3) – CMR Example

I 78

I

5.2. Annex 2 (3/3) – Packing List Example

I 79

I

5.3. Annex 3 (1/8) – Barcode details Specifications Barcodes have to be present in the different handling unit labels. They are necessary to validate every step of life of products in VS Warehouse (Reception / Restocking / Preparation,…). If a barcode is defective, the production must be stopped, barcode must be always readable. SUPPLIER have to guarantee a conform impression for all barcodes delivered to a Valeo Service site. Regular controls are in place at the Valeo Service site checking regularly the quality of the barcode.

Simplified Pallet label SU label simplified

Bar code type: code 128

Galia Pallet label

Bar code type EAN 13

CSU label

I 80

I

5.3. Annex 3 (2/8) – Barcode details Specifications Barcode readability and decodability are controlled with a barcode verifier/analyser. The different barcode quality level are defined by the American National Standard Institute (ANSI/UCC5 Norm), adopted by the European Union since 1995. The type of verifier/analyser used by at each Valeo Service sites is REA ScanCheck III (see www.rea.de). The REA ScanCheck III is a Bar Code Verifier which meets to ISO standards. The measuring system is based on a laser scanner system adopted to the requirements for verification. This technique leads to a contactless measurement. The data interface is a standard RS232 connection. This can be used to connect to a standard PC or the REA Print TD 32 report printer connection.

I 81

I

5.3. Annex 3 (3/8) – Barcode details – Main controls Decode: Margin respect, global threshold of reflection Edge contrast (EC) Symbol contrast (SC) Modulation Reflection Min/Max Defects Decodability

I 82

I

5.3. Annex 3 (4/8) – Barcode details – EAN 13 Code Verification Report

ANSI

ANSI

A C A B A A A D C

32 points to verifications

I 83

I

5.3. Annex 3 (5/8) – Barcode details – Verification Points

I 84

I

5.3. Annex 3 (6/8) – Barcode details – Verification Points

I 85

I

5.3. Annex 3 (7/8) – Barcode details – Verification Points

I 86

I

5.3. Annex 3 (8/8) – Barcode details – Report Example

I 87

I

5.4. Annex 4 (1/2) – Specific Labels for VS Divisions Specifications Example for EAN 13 and DUN 14 barcode for VS Brazil

DUN 14 – For the colective parts with 10 blisters

EAN 13 – For each blister inside the box

I 88

I

5.4. Annex 4 (2/2) – Specific Labels for VS Divisions Specifications For brasilian Valeo and non Valeo suppliers with or without SAP, VSB receives pallets with the standard label identification (below)

I 89

I

5.5. Annex 5 (1/13) – Pallets Sizes used in Valeo Group by region Case #1: 1067 x 1067 mm 42” x 42”

Case #3: 1100 x 1300 mm 44" x 51"

I 90

Case #2:1100 x 1100 mm 44" x 44"

Case #4: 800 x 600 mm 32" x 24" (1/2 Euro size pallets or ISO-0)

I

5.5. Annex 5 (2/13) – Pallets Sizes used in Valeo Group by region Case #5:1200 x 800 mm 48" x 32“ (Euro-size pallets)

Case #6: 1150 x 750 mm 46” x 30”

I 91

Case #5:1200 x 800 mm 48" x 32“ (ISO-1)

Case #7: 1200 x 1000 mm 48" x 40“ (PBR pallets, Brazilian Standard)

I

5.5. Annex 5 (3/13) – Pallets Sizes used in Valeo Group by region Case # 8: 1100 x 1400 mm 55" x 43"

I 92

I

5.5. Annex 5 (4/13) – 1067 x 1067 mm Pallet Size detailed information (Case#1) Boards thickness: Standard Palett = 15 min Reinforced Palett = 20 min / 25 max i

160

- 90 / 0

-10 / 10

100

15 min 25 max Pin at the extremity of the palet

90 -10 / 10 40 -10 / 0

Measurements given in mm. Conversion 1 in = 25,4 mm. NB: space between top decks must be regular

- 10 / 10

1067

887 min 1067 - 10 / 10

I 93

I

5.5. Annex 5 (5/13) – 1100 x 1100 mm Pallet Size detailed information (Case#2) Boards thickness: Standard Palett = 15 min Reinforced Palett = 20 min / 25 max i

160

- 10 / 10 -10 / 10

100

15 min 25 max Pin at the extremity of the palet

90 -10 / 10 40 -10 / 0

Measurements given in mm. Conversion 1 in = 25,4 mm. NB: space between top decks must be regular 1100

1062 min 1100 - 10 / 10

I 94

I

- 10 / 10

5.5. Annex 5 (6/13) – 1100 x 1300 mm Pallet Size detailed information (Case#3) Boards thickness: Standard Palett = 15 min Reinforced Palett = 20 min / 25 max i

160

- 10 / 0 -10 / 10

100

15 min 25 max Pin at the extremity of the palet

100 -10 / 10 80

-10 / 0

Measurements given in mm. Conversion 1 in = 25,4 mm. Note: space between top decks must be regular

-10 / 10

80

1300

1100 0 / 10

I 95

I

0 / 20

5.5. Annex 5 (7/13) – ½ Euro Pallet Size (ISO-0) detailed - 10 / 10 information (Case#4) 80 Boards thickness: iiiStandard Palett = 15 min Reinforced Palett = 20 min / 25 max i

-5/5

-10 / 10

20

100

100 -10 / 10 80

-10 / 0

Measurements given in mm. Conversion 1 in = 25,4 mm. 80 -10 / 10

100 80

0 / 10

- 10 / 10

600 0 / 10 370 0 / 10 580 min 800 - 0 / 10

I 96

I

5.5. Annex 5 (8/13) – Euro Pallet Size detailed information (Case#5) Boards thickness: Standard Palett = 15 min Reinforced Palett = 20 min / 25 max i

160

- 10 / 0 -10 / 10

100

15 min 25 max Pin at the extremity of the palet

100 -10 / 10 80

-10 / 0

Measurements given in mm. Conversion 1 in = 25,4 mm. Note: space between top decks must be regular

-10 / 10

80

1200

580 min 800 0 / 10

I 97

I

0 / 20

5.5. Annex 5 (9/13) – Euro Pallet Size detailed information Longitudinal plate (Case#5) The transversal plate is under longitudinal plate.

The transversal plate is over longitudinal plate.

transversal plate

NOT OK

OK

Space between the ground and the transversal plate must be between 90 mm and 110 mm < 90mm or > 110mm

I 98

> 90mm and < 110mm

I

5.5. Annex 5 (10/13) – EPAL (ISO-1) detailed information (Case#5)

Measurements given in mm. Conversion 1 in = 25,4 mm.

I 99

I

5.5. Annex 5 (11/13) – Maritime Container Pallet Size detailed info (Case#6) 5 nails by pin for each side

80

750 0 / 10

100 -10 / 10

(Measurements given in mm)

Measurements given in mm. Conversion 1 in = 25,4 mm.

=

= 750 0 / 10

I 100

=

=

25

100 -10 / 10

25 -2 / 0

25 min

80 -10 / 0

160 -10 / 0 1150 0 / 20

I

5.5. Annex 5 (12/13) – 1200 x 1000 mm (PBR) Pallet Size detailed information (Case#7) 150 - 50 / 0

150

100

- 50 / 0

- 50 / 0

- 30 / 0

22 min

76

24 max

Measurements given in mm. Conversion 1 in = 25,4 mm.

- 50 / 0

1200

1000 min

- 50 / 0

PBR I 101

I

5.5. Annex 5 (13/13) – 1100 x 1400 mm Pallet Size detailed information (Case#8) Boards thickness: Standard Palett = 15 min Reinforced Palett = 20 min / 25 max i

160

- 10 / 0 -10 / 10

100

15 min 25 max Pin at the extremity of the palet

100 -10 / 10 80

-10 / 0

Measurements given in mm. Conversion 1 in = 25,4 mm. Note: space between top decks must be regular

-10 / 10

80

1400

1100 0 / 10

I 102

I

0 / 20

5.6. Annex 6 – Mixed pallet blank label

I 103

I